I tried to launch my site and got an error message. But my link to continue Launch Pad has expired because I tried to launch my site. I don't know where to find my stuff!!
Kathy Pellman 317 752 2099
Asked 2 weeks ago on December 30, 2021 8:24 PM Comments 4 times
2 weeks ago on December 31, 2021 4:37 PM
2 weeks ago on December 31, 2021 3:46 PM
Hi Kathy - this may be a duplicate message. The support system is doing some odd things this morning, so I'm resending this.
That last message didn't come through. In any case, Andrew has the site fixed now.
Here's your development URL login, which you'll use until you actually go live. https://autumnleavesofeastgate.aboundant.com/login
Your username was hopefully set up during LaunchPad, but you can use your email if you don't know it. If you need to reset your password, you can do that from the login screen.
There are some things that don't work well from a design standpoint, as you'll see, so after you have a chance to review things let me know what questions you have and I'll try to guide you. For starters, it would be good if you could choose images for the 4 ministries that are sized to the same aspect ratio, and if you could shorten those titles.
There's at least one thing I see (the space below the "Our Ministries" section) that shouldn't have happened, so that's something I'll take a look at. Also, I see that there are no banners for some of the pages, which could either be because of the LaunchPad failure, or it could be because you hadn't uploaded or chosen any. I can fix those for you if need be, but I'll need details about what should go where.
Attached is a guide to documentation for Divi (the theme) and the various other tools you'll have. I'll be happy to help however I can so you can get quickly to launch!
2 weeks ago on December 30, 2021 9:37 PM
2 weeks ago on December 30, 2021 9:13 PM
Yikes! That shouldn't happen, Kathy. I'll have Andrew look into it to see where things stand, and either he or I will be in touch soon with the details you'll need to log in.