#
Launch Pad error

I tried to launch my site and got an error message. But my link to continue Launch Pad has expired because I tried to launch my site. I don't know where to find my stuff!!

Kathy Pellman 317 752 2099

autumnleavesofeastgate.org

Asked 2 weeks ago on December 30, 2021 8:24 PM Comments 4 times


  1. Generic placeholder image

    Kathy Pellman replied


    Thanks for recovering the site - I was afraid I'd have to start all over!
    Well, it's pretty much of a mess, which I expected. I knew the photos were
    going to be a problem, so I can work on those.

    Since the logo is too tiny to use on the home page (?) I guess I will use
    it as a photo on the banner....Any way to fix that?

    I think many of the issues have to do with adapting the church theme to a
    different type of organization. I will probably need help with that.
    Now that I see how it lays out, I will work on a new way of organizing my
    info.
    Thanks again and have a Happy New Year!

    On Fri, Dec 31, 2021 at 10:46 AM Aboundant Support
    wrote:

    Hi Kathy Pellman,

    There is a new comment for your query.

    Comment :

    Hi Kathy - this may be a duplicate message. The support system is doing
    some odd things this morning, so I'm resending this.

    That last message didn't come through. In any case, Andrew has the site
    fixed now.

    Here's your development URL login, which you'll use until you actually go
    live. https://autumnleavesofeastgate.aboundant.com/login

    Your username was hopefully set up during LaunchPad, but you can use your
    email if you don't know it. If you need to reset your password, you can do
    that from the login screen.

    There are some things that don't work well from a design standpoint, as
    you'll see, so after you have a chance to review things let me know what
    questions you have and I'll try to guide you. For starters, it would be
    good if you could choose images for the 4 ministries that are sized to the
    same aspect ratio, and if you could shorten those titles.

    There's at least one thing I see (the space below the "Our Ministries"
    section) that shouldn't have happened, so that's something I'll take a look
    at. Also, I see that there are no banners for some of the pages, which
    could either be because of the LaunchPad failure, or it could be because
    you hadn't uploaded or chosen any. I can fix those for you if need be, but
    I'll need details about what should go where.

    Attached is a guide to documentation for Divi (the theme) and the various
    other tools you'll have. I'll be happy to help however I can so you can get
    quickly to launch!

  2. Generic placeholder image

    Tim Gossett replied

    Hi Kathy - this may be a duplicate message. The support system is doing some odd things this morning, so I'm resending this.

    That last message didn't come through. In any case, Andrew has the site fixed now.

    Here's your development URL login, which you'll use until you actually go live.  https://autumnleavesofeastgate.aboundant.com/login

    Your username was hopefully set up during LaunchPad, but you can use your email if you don't know it. If you need to reset your password, you can do that from the login screen.

    There are some things that don't work well from a design standpoint, as you'll see, so after you have a chance to review things let me know what questions you have and I'll try to guide you. For starters, it would be good if you could choose images for the 4 ministries that are sized to the same aspect ratio, and if you could shorten those titles. 

    There's at least one thing I see (the space below the "Our Ministries" section) that shouldn't have happened, so that's something I'll take a look at. Also, I see that there are no banners for some of the pages, which could either be because of the LaunchPad failure, or it could be because you hadn't uploaded or chosen any. I can fix those for you if need be, but I'll need details about what should go where.

    Attached is a guide to documentation for Divi (the theme) and the various other tools you'll have. I'll be happy to help however I can so you can get quickly to launch!

    Tim

    ATTACHED FILES

  3. Generic placeholder image

    Kathy Pellman replied


  4. Generic placeholder image

    replied

    Yikes! That shouldn't happen, Kathy. I'll have Andrew look into it to see where things stand, and either he or I will be in touch soon with the details you'll need to log in.

    Tim

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